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The Satisfaction Guarantee
All products sold on line offer a 7 day money-back guarantee. We realize that a drum is a very sensory thing and it can be difficult to make a purchase
without playing it, feeling it, and hearing it's voice. If it's not the
drum for you, ship it back in the same condition you received it in for
a full refund of purchase price or exchange it for a more suitable product.
Funkfactory 90 day Warranty
All Funkfactory products are warrantied against defects in materials and craftsmanship for 90 days from purchase, with the exception of ECDC
products which carry their own extended warranty (see below).
Any product that proves to be defective under normal use will be repaired, and if unrepaireable, it will be replaced.
ECDC 2 Year Warranty
All EastCoast Drumcraft products come with a 2 year replacement warranty on defects in craftsmanship.
Any product that proves to be defective under normal use will be repaired, and if unrepaireable, it will be replaced.
Properly cared for, your ECDC drum will be an heirloom item cherished for many years.
Please note that custom orders are not eligible for the money back guarantee, if you order something custom,
it was designed to your specs. Custom orders are of course covered under ECDC's 2 year warranty.
All returns are subject to our returns policy
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